SHIPPING AND RETURNS
After you place an order on our website, we are notified via email. Each and every order is then handmade by our founder, YaMare' Oka Bey, in the order they are received. Currently, our turnaround times are:
However, that time may be shorter or longer than the listed time. Please feel free to contact us or message us on our Twitter page with questions or concerns about your shipping date.
At INNER ARMOR 13 we operate around the principles of Hard Work, Patience, Dedication, 13Love and Unity. However, we know that sometimes even that does not satisfy certain individuals. We welcome you to contact us if you have any concerns with the products you receive. If your handmade tarboosh does not fit, for example, contact us, and we will do what we can to correct that for you, often times for just the shipping price.
If we are unable to satisfy your needs, we will gladly process your full refund under certain conditions.
- If you have received your product and are unhappy, please return your product and you will receive a full refund.
- If you have not received your product and wish to receive a refund, contact us and we will process your refund after doing everything we can to satisfy your needs.
There may be some issues, that will prevent you from receiving a refund, such as:
- Product being returned with damages not made by their creator.
- Products returned with missing pieces
- Products not returned
Our policies may be subject to change with or without notice, and INNER ARMOR 13 reserves the right to deny any return or exchange, but as always, we will do our best to provide for your satisfaction!
YaMare' Oka Bey